AI receptionist for clinics and hospitals
Patients call to ask about timings, fees and doctor availability, and most of those calls arrive when the front desk is busy or closed. Aethenox AI answers them on the phone and on WhatsApp, from information your clinic writes once, and books the slot while the patient is still on the line.
What Aethenox AI handles
Answer timing, fee and location questions
Doctor schedules, consultation fees, directions, parking and documents to bring are answered from your knowledge base, on WhatsApp or a phone call, at any hour.
Book appointments
With a Google Calendar tool connected, the AI agent checks free slots and creates the booking during the conversation, then confirms the time with the patient.
Send appointment reminders
Reminders go out as approved WhatsApp utility templates with the patient’s name and time filled in, scheduled as a campaign.
Hand sensitive questions to your staff
The agent is told not to give medical advice. Anything clinical, or any patient who asks for a person, is handed to your team in the shared inbox with the full conversation.
How to set it up
- Write short articles for each doctor’s timings, fees, services, location and what patients should bring.
- Create an AI agent, set its language (Hindi, English or another Indian language for voice) and connect Google Calendar.
- Tell the agent clearly: no diagnosis or medical advice; hand clinical questions to staff.
- Connect your WhatsApp number and, for calls, point a phone number at the voice agent.
What does it cost?
Plans start at ₹1,999 a month with a 7-day free trial and no card needed. WhatsApp messages are charged per message by category from a prepaid wallet, and voice is ₹8 per minute pay-as-you-go or less with a prepaid pack. Meta also requires a payment method on your WhatsApp Business Account. Full rates are on the pricing page.
Learn more
See how the WhatsApp chatbot and AI voice agent work, or read about Aethenox AI for real estate, e-commerce brands and education.
Frequently asked questions
- Can an AI receptionist book clinic appointments?
- Yes. When you connect Google Calendar as a tool, the Aethenox AI agent checks available slots and creates the appointment during the WhatsApp chat or phone call, then confirms the time with the patient.
- Will the AI give medical advice?
- It should not, and you set that rule in the agent’s instructions. It answers practical questions such as timings, fees and directions from your knowledge base and hands anything clinical to your staff.
- Which languages can the clinic voice agent speak?
- The voice agent speaks English (India), Hindi, Bengali, Gujarati, Kannada, Malayalam, Marathi, Odia, Punjabi, Tamil and Telugu, and understands callers speaking English, Hindi or Hinglish.