Connect WhatsApp
Link your WhatsApp Business number to AethenoxAI so you can start sending and receiving messages. There are two ways to connect — pick the one that matches how you use WhatsApp today.
Prerequisites
- • A Meta Business Account (create one at business.facebook.com if you do not have one)
- • Admin access to that Meta Business Account
- • A WhatsApp Business phone number — one you can verify (standard), or one already running on the WhatsApp Business app (coexistence)
Two ways to connect
Your number runs fully on AethenoxAI's platform (the WhatsApp Cloud API). Best for new numbers, or numbers not already in daily use on a phone. The number is managed entirely from AethenoxAI.
Keep using the WhatsApp Business app on your phone and connect the same number to AethenoxAI. No account deletion, no lost chats. Best if your team already chats from the app every day and wants to keep doing so.
Standard connection
Coexistence connection
Coexistence lets you connect a number that is already live on the WhatsApp Business app on a phone — without deleting the account or losing your chats. You keep messaging from the app, and those conversations also flow into AethenoxAI.
Verify connection
How many people you can message
Connecting a number does not mean you can message everyone straight away. Meta — not AethenoxAI — limits how many different people a new number may start a conversation with each day, and every new number starts at the bottom of that ladder.
- • 250 unique contacts per 24 hours — where every new number begins
- • 1,000, then 10,000, then 100,000, then unlimited
It counts unique people, not messages: replying ten times to the same person still counts as one. The limit is shared across every number in the same Meta business portfolio, so adding more numbers does not raise it.
Send well, and it rises on its own. Message unique contacts over a rolling 30-day window while keeping a good quality rating, and Meta raises the limit without any paperwork. Meta re-checks roughly every six hours.
Or verify your business with Meta. A verified business with an approved display name starts higher. Verification is done by the business that owns the number, in its own Meta Business Manager — Settings → Security Center → Business Verification. It takes days rather than minutes, and needs documents showing the legal name and address (in India, a GST certificate, Certificate of Incorporation, Shops & Establishment licence or Udyam registration).